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Patient Participation Group
Patient Participation DES 2012 / 2013
LATEST View the latest Patient Participation Report below.
Patient Participation Group Report 2011 / 2012
Friends of Abbey Mead
Abbey Mead Surgery Practice ethos
A forward-thinking, professional Practice – providing good quality, traditional, family medicine.
APPOINTMENTS
Providing enough appointments to suit everyone’s needs is a constant challenge!
We need to have “BOOK ON THE DAY” appointments for people who have an acute or urgent problem and “BOOK IN ADVANCE” appointments (up to 4 weeks) for ongoing conditions.
Getting the balance right between the two is difficult, because demand for appointments varies hugely from day to day.
We are trialling a new system to see if we can improve things for our Patients. Deciding what is urgent and what is routine is also difficult, but we have several Teams of people who can help you, in addition to Doctor telephone consultations.
All Staff are bound by our confidentiality clause – so please give them a clue to what you want and they can find the quickest or most appropriate person to help you – if you tell them!
To find out about our appointment system and how it works and our staff members please download our Newsletter.
See our FABB Flyer on the many ways you can get involved
Next FABB Meeting
The next Friends of Abbey Mead (FABB) Meeting will be held on:
To be annouced.
Please come and join us! If you wish to raise anything in particular and would like us to have done some research, please let our Practice Manager know in advance. See you here!
Our first FABB Meeting:
We had the pleasure of holding our first FABB meeting on Wednesday 29th September. The meeting was chaired by Julie Davies, the Practice Manager, and Dr Allen the Senior Partner. We were delighted to see patients turn out and contribute to the meeting.
FABB Meeting 23rd November:
In our FABB meeting on Wednesday 23 November, chaired by Julie Davies, the Practice Manager, and Dr Allen the Senior Partner, we looked at the results of the work/inspection undertaken last year. These are available to the public, but thought it may be an opportunity to discuss them here.